[01/11/2002] Enterprise Applications: Are They the Solution or Part of the Problem? Monday, January 07, 2002 John Bermudez. AMR Research For the past seven years, corporations have deployed billions of dollars of packaged software to replace earlier custom-developed applications. Many companies are now spending 20% to 50% of their IT budgets maintaining, integrating, and upgrading existing packaged software; one midsize company spent $40M over two years. Despite the spending, most CIOs are frustrated with the current state of enterprise applications, including SCM, CRM, and e-business applications. Many have slashed spending on new applications as they direct resources to make what they already have work together. CIOs will continue this spending pattern until software providers address the issues at the core of this frustration.

[10/31/2006] Queplix Offers CRM Resuscitation To Replace Legacy PeopleSoft & Siebel CRM PRINCETON, NJ � August 14, 2006 � Queplix, a provider of commercial open source software for customer care, today announced the launch of its CRM Resuscitation Program for PeopleSoft and Siebel CRM application users. Queplix�s unique QueWeb technology salvages investments and data in outdated legacy... [10/31/2006] Queplix Converts Legacy Vantive CRM Systems to a Flexible, Open Source Platform While Preserving Company Investments Tuesday October 31, 8:12 am ET. QueWeb Customer Care Software Offers Seamless Vantive Replacement While Preserving Existing Data, Customizations, And Workflows. PRINCETON, N.J., Oct. 31 /PRNewswire/ -- Queplix (http://www.queplix.com), a leading provider of co... [08/08/2006] Press Release: Queplix Launches CRM Resuscitation Program for Companies Looking to Replace Legacy PeopleSoft and Siebel CRM Systems Tuesday August 8, 8:15 am ET QueWeb Software Saves Investments and Slashes Conversion Times By Replicating All Pre-Existing Workflows and User Interfaces, and Reusing Legacy Data Schema PRINCETON, N.J., Aug. 8 /PRNewswire/ -- Queplix (http://www.queplix.com), a leading provider of commercia... [10/24/2005] Ben Franklin Awards $1,675,000 to Regional Companies PHILADELPHIA, May 13, 2004 (PRIMEZONE) -- Seven southeastern Pennsylvania technology companies have been awarded $1,675,000 for prototype and product development by Ben Franklin Technology Partners of Southeastern Pennsylvania (BFTP/SEP). Company profiles and investment information are outlined belo... [06/25/2004] Next Generation CRM by Paul Tenberg, Queplix Corp. The importance of customer relationships is continuing to drive today?s business and is influencing the shape of the global market place of the future. Customer Relationship Management started as a strategy to manage customer contacts and keep track of customer communications during sales cycles. Ma... [05/28/2003] Online CRM Conference From Contact Center World.com Event date: June 2nd ? 9th 2003 Location: Worldwide ? on ContactCenterWorld.com ? a virtual event! Register yourself to get access to this FREE conference (link is on the web page at (www.ContactCenterWorld.com/3rdcrm.htm) Following the huge success of our 1st & 2nd series of on-line c... [01/24/2003] Multi-function CRM Software: How Good Is It? by CRMGuru.com, High-Yield Marketing, and Mangen Research Associates. New Study Confirms Your Worst Suspicions. If you think CRM software is over-priced, too difficult to install, and too difficult to operate, you only know the half of it, according to a survey base of almost 1,300 CRM softwar... [12/17/2002] Report: CRM Market Picking Up Steam - By Kimberly Hill, CRMDaily.com Despite a 2002 drop of 5 percent in overall CRM revenues, a new Forrester (Nasdaq: FORR) Research report predicts the sector will see an increase of about 11 percent per year over the next five years. Revenues will grow from the current $42.8 billion to $73.8 billion during that timeframe, the fi... [10/07/2002] CRM Implementations - chasing your own tail According to PriceWaterhouseCoopers research, over 70% of all CRM implementations fail. Meanwhile, large CRM vendors continue to make hundreds of millions of dollars. How is it possible, that after investing several millions of dollars into a CRM or Helpdesk software, and getting a result that's... [03/18/2002] The failure to achieve ROI from CRM: How responsible are the Big 5 consultancies? (Reprint with premission from CRM Forum). This week, we?re pleased to publish the results of the analysis of a survey the CRM-Forum undertook last year in conjunction with the CRM Institute of the University of Strathclyde and Caledonia Business School. The report is called ?Improve the ROI of CR...