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QueWeb eService Suite
Benefits
Features
Key Differentiators
Requirements
CRM Upgrade
Vantive
Quintus
Process
Demo
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The pain of CRM systems are well known. They can be very
expensive. Inflexible. And hard to use. Why? They force you to adapt your
business to fit their software.
QueWeb Customer Care is different. Built around a powerful Business Rules Engine,
it quickly adapts to you. 100% configurable. 100% customizable. Meaning you�re
able to work the way you want to work, and deploy eService, help desk and call
center applications in half the time, and at half the cost of typical CRM
software.
1. Queplix addresses the deficiencies of traditional out-of-the-box products
typically developed to provide support for:
� Call Centers
� Help Desks
� Supplier and distributor management
� Defect tracking
� Fulfillment
2. Queplix provides an inexpensive enterprise software package that:
� helps integrate and leverage all aspects of the customer relationship
� works the same way you run your business, because it easily maps to your
existing business rules
3. Queplix delivers software that truly meets your critical requirements
� provides rich functionality out-of-the box
� is highly customizable yet quick to implement
� low need for expensive, highly specialized IT skills
� future-proof / standards compliant
� works with existing infrastructure
4. Next generation Customer Care software architected to work with Enterprise
Portals:
� Combines BPA, Workflow Designer, EAI and proprietary technology to leverage
Legacy systems and historical data
� 100% configurable and 100% customizable
� 100% J2EE thin-client
� supports multi-channel communications
� HIGHLY modular
5. Queplix can be deployed in multiple ways:
� stand-alone application, easily integrated
� Plug-in (Portlet) for enterprise portals built on IBM WebSphere, BEA Weblogic
and Oracle App ServerContact us for
more information
Queplix Corporation
Toll free (888) 454-0193
Fax (856) 365-0999
General: [email protected]
Webmaster: [email protected]
Sales: [email protected]
New Jersey
1000 Atlantic Avenue
Camden, NJ 08104
(856) 365-0900
Pennsylvania
1924 Nectarine Street
Philadelphia, PA 19130
(215) 694-6353
Illinois
910 South Michigan Ave Ste. 711
Chicago IL 60605
(312) 371-8624
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