Open Source Demo

Experience the power of the OSS Edition for yourself! Use LOGIN: demo and PWD: demo. Click here or navigate to http://demo.queplix.com/.

If you would like to stay current about Queplix please Register. Don't forget to Download complete User and Admin Guides for the QueWeb OSS Edition or the "Things to Do in Demo" brief guide or click HELP while in the application.

You can also use the account you created on the web site to login into the demo for a more personalized experience.

Product Management

Case Management

Knowledge Base

Product Management

QueWeb Customer Care has a sophisticated Product Management facility allowing maintaining a flexibility in Product Catalogue structure. You can create very complex or simple Product hierarchy to reflect your actual products, components, modules along with releases, versions and environments in which such products are installed, deployed and operate.

Issue Life Cycle

QueWeb offers advanced life cycle management for Tickets. Through a variety of common statuses Customers, Agents, CSRs and Management can track stages of the Ticket resolution. By using Ticket workflow, escalations and SLA management, your Organization always has full visibility into all aspects of the Customer Care.

Ticket time and statistics module tracks various timing of events and monitors Ticket workflows throughout the life cycle. System calculates and displays time spent in each Status, when the Ticket was Accepted, Owned, Closed, Pending and how long all people worked on it, how many times Customer had to re-open it and much more.

Case Management

Knowledge Base

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