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QueSearch: Secure Universal Search

Queplix' unique QueCrawler™ technology, developed over several years as part of the QueCloud solution, delivers an unprecedented level of automation and integration with top enterprise applications including SAP, Siebel, Oracle, PeopleSoft, Salesforce.com and Microsoft Exchange. The QueCloud and QueSearch solutions, built on QueCrawler technology, are ideal for improving information access and productivity in areas such as customer care, legal e-discovery, channel partner tools, and Web self-service.

In addition, both QueSearch and QueCloud facilitate migration of enterprise applications to cloud computing platforms, enabling lower maintenance costs and improved access for employees and customers. Existing search solutions in the market today provide incomplete access to structured data, often requiring manual data extraction, hard-coded SQL programming, and slow application queries. In addition, because these solutions lack a comprehensive security and access control framework to enforce existing application policies, many enterprises are reluctant to include sensitive but valuable data in search results. QueSearch addresses these challenges with a number of key advantages:

Partner Spotlight: QueSearch works seamlessly with Google Search Appliance

Queplix™ QueSearch™ is the industry's most powerful universal search platform, enabling secure integration of structured data from enterprise, SaaS and cloud applications into a single powerful search tool. QueSearch software automatically extracts data and permissions from a wide variety of application and database formats, while enforcing security policies and access controls on a per-user basis to insure that sensitive data is protected. The software can be deployed as an appliance or software within the corporate data center or cloud, and integrated with a variety of existing enterprise search platforms to provide unified access to structured and unstructured data. QueSearch has been already deployed by leading enterprises in the manufacturing and retail sectors, with pilots in additional sectors including pharmaceuticals, telecommunications, financial services, legal services, and government.

  • Synthetic documents: QueSearch ingests structured data from enterprise and cloud applications, and creates synthetic data objects that can be injected into enterprise search indexes such as Google Search Appliance, Autonomy, Endeca, or FAST. Users receive a relevance-ranked search results list integrating unstructured data, documents, and structured data, as well as a category-grouped listing of results. The QueSearch synthetic documents can combine and de-duplicate structured data from multiple applications, providing a 360-degree view of each customer, part number, or record that is easily understood by users.
  • Near real-time indexing: The QueCrawler technology monitors applications in real time to capture updated data and meta-data for injection into the search index. This makes QueSearch an ideal front-end for employees to access data from all of their critical applications, as opposed to opening multiple application interfaces and running multiple queries.
  • Dynamic discovery: QueSearch can dynamically discover application data and meta-data, such as business entities and relational links, users, roles, and permissions for inclusion in the search index, reducing the need for custom development and taxonomy catalogues.
  • Web-based data browsing: Once a user receives authorized search results incorporating structured and unstructured data, QueSearch enables them to view the data within the original application, or within a flexible web data browsing interface.
  • QueSearch also enables custom "actions" directly from the search results interface, such as creating a new support database entry, or opening a new purchase order.
  • "Push Alerts": Subscribe to information using keywords and QueSearch will email you the new and updated information it found throughout the company on a daily basis.
  • Data compliance: QueSearch can effectively monitor information security and alert you when such information crosses the predefined security boundaries. For example QueSearch can email you a real time alert when an employee copies a SSN number from anywhere within the company in an email and sends it to people not allowed to see such information.

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