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QueWeb eService Suite
Benefits
Features
Key Differentiators
Requirements
CRM Upgrade
Avaya
AIC Bus. Apps
Siebel
CRM
Peoplesoft
CRM
Vantive
Process
Demo
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PeopleSoft�
CRM
As Peoplesoft now joins the camp of "Legacy systems",
companies using Peoplesoft applications are faced with the same problems as most
other legacy users: lack of support, confusion about the vendor options, unclear
future roadmap. IT managers and business process owners have the usual choices:
upgrade to Oracle CRM�, switch to another similar solution or develop a new
system using internal IT resources. There is always an option to run the legacy
system as long as possible. However, for the most customers Peoplesoft
applications proved to be mission critical and running such solutions in their
current unsupported, albeit stable state assumes a great amount of risk. QueWeb
Customer Care system was designed specifically for these customers as a
Peoplesoft replacement and augmentation solution.
Queplix QueWeb solution allows enterprise customers
to maintain their existing Peoplesoft database structure and its data intact,
while upgrading legacy system core to the supported J2EE architecture. User
training is minimal, as QueWeb will maintain user settings, look and feel of the
screens and extract and convert business rules and workflows. No code, however,
is being re-used from the Peoplesoft system.
Now you can keep everything you love about
Peoplesoft, but eliminate everything you hate. It�s all possible with QueWeb
solution.
The result of a migration from any Peoplesoft
Enterprise CRM modules to QueWeb is a universal and powerful system that
maintains existing Peoplesoft functionality and offers the security, flexibility
and scalability of a J2EE architecture. After the initial conversion is
finished, Queplix or customer can perform additional enhancements and implement
all requirements and wish-lists, which were not possible in the legacy
Peoplesoft system. QueWeb migration allows our enterprise and mid-market
customers to achieve 100% implementation of their custom requirements, without
losing support and maintenance from Queplix.
How does QueWeb Customer Care solution breathe new
life into your Peoplesoft applications?
- QueWeb is an enterprise-scale, functionally rich CRM
application with a powerful set of design tools.
- Queplix QueCrawler� is part of the QueWeb toolset that allows
Queplix to automatically reverse-engineer most of Peoplesoft legacy
application inside J2EE architecture layer.
- This allows
Peoplesoftcustomers to save 70-80% of the existing investment in Peoplesoft.
- Queplix eliminates the need to migrate to a new database
schema, perform costly data migration and data mapping. This is accomplished
by using QueCrawler module to identify business objects from the database
and generate QueWeb screens automatically to mimic Peoplesoft CRM screens using
XML/XSL and HTML technology.
- QueWeb�s user interface is
HTML-based thin client and can be adapted to mimic or resemble any of the
desired GUI. With QueWeb, user training is minimized since the look
and feel of the QueWeb application is adopted to resemble legacy Peoplesoft applications. Using QueWeb's HTML
visual modeling tools and scripting layer, your current legacy system's
specific business rules and screens (either out-of-the-box, or custom) can
be easily implemented in a short period of time.
- QueWeb can be integrated with any third-party application
that has an open API; integration is also available through web services.
- Since QueWeb is built on J2EE architecture, it assures that
your company will always be able to run on supported hardware, operating
system and maintain latest database compatibility.
- QueWeb�s J2EE architecture is multi-layered, with clear
separation between the core, business objects and the presentation layers.
This allows virtually unlimited customization ability and seamless future
system upgrades that do not require reapplying existing customizations. All
of the business rules and GUI elements remain intact as the QueWeb core is
upgraded.
Existing Peoplesoft Enterprise customers are welcome
to try out our Quick Assessment Methodology concept. Contact
Queplix sales representative in your region to set-up free Proof-of
Concept (POC) demonstration. What makes Queplix POC process unique is that we
are able to demonstrate the power and capabilities of QueWeb application by
actually converting your Peoplesoft legacy modules (custom or standard) to
QueWeb in front of your eyes.
Queplix welcomes inquiries by the IT consulting
companies with current maintenance contracts for the legacy Peoplesoft
applications. Queplix SDK is available now, which consists of QueCrawler� tool
and IBM Eclipse� plug-ins. Utilizing the Queplix SDK IT integrators and
Peoplesoft support companies are enabled to continue offering uninterrupted
support to their Peoplesoft customers. At the same time, QueWeb offers new
unlimited enhancement opportunities as it is possible now to implement any
complex requirements, which were not possible in the legacy code.
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