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QueWeb Customer Care Suite
Benefits
Features
Key Differentiators
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CRM Resuscitation
Avaya AIC Bus. Apps
Peoplesoft CRM
Vantive
Process
Demo

What do you love about Vantive?  What do you hate?

Now you can keep everything you love about Vantive, but get rid of everything you hate.  It�s all possible with QueWeb.

If you currently have any of the following Vantive modules, QueWeb can quickly reverse-engineer your existing GUI and business rules.  The result?  A new system that maintains all of your existing functionality, but offers all the flexibility and strengths of a J2EE thin client platform.

bullet Vantive Contact Center
bullet Vantive e-business
bullet Vantive Enterprise
bullet Vantive Field Service
bullet Vantive Help Desk
bullet Vantive Sales (Including Wireless)
bullet Vantive Support
bullet Vantive Quality
bullet Vantive Procurement
bullet Vantive Web Applications

How does QueWeb breathe new life into your Vantive applications?

bullet QueWeb eliminates the need to maintain two discrete Vantive applications�a desktop-based �fat-client� application and a web-based VanWeb application.
bullet QueWeb is built on the standard J2EE platform. QueWeb�s architecture is multi-layered, with clear separation between the core layer and the customization layer. This allows virtually unlimited customization ability and seamless future system upgrades that do not require reapplying old customizations.  All of the business rules and GUI elements remain intact as the QueWeb core is upgraded.
bullet QueWeb is database-independent. In fact, QueWeb GUI and Business Rules can be reverse-engineered from the existing Vantive-based data model, eliminating the need to create a new database or create any changes within the existing database. This is accomplished by using Queplix�s proprietary QueCrawler� tool which discovers objects in the database and allows it to mimic and replicate business logic in Vantive stored procedures.
bullet QueWeb�s user interface is HTML-based and can be adapted to mimic or resemble any of the desired GUI.  With QueWeb, training is a non-issue, since the look and feel of the QueWeb application can be adopted to resemble your current Vantive application. Using HTML visual tool and JSP scripting layer, Vantive look and feel, as well as Vantive specific business rules (either out-of-the-box, or custom) can be easily implemented.
bullet QueWeb�s J2EE architecture is comprised of three independent layers: Core, Business Rules and GUI. The Business Rules and GUI layers can be customized to fit individual business requirements to Nth degree.
bullet QueWeb can be integrated with any third-party application that has an open API on the server or client side.  
Things to love about Vantive Things to hate about Vantive
Vantive is user-friendly Vantive support is going away
Vantive works! Alternatives are expensive
Vantive is PAID for Vantive is based on old technology
Vantive users have been trained Limited Customization
Developers are trained to customize Vantive relatively easily Limited Integration
  Not a true thin-client
  Vantive Research Agent
  No CTI Support
  No Email Support
  No built-in reporting module

 

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