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QueWeb Customer Care Suite
Benefits
Features
Key Differentiators
Requirements
CRM Resuscitation
Avaya AIC Bus. Apps
Peoplesoft CRM
Vantive
Process
Demo
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Things to love about Vantive
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Vantive is user-friendly:
� You
love the layout of screens, the workflows and the ease of edit, search and
update functionality. It�s very intuitive, and easy to train new employees to
use it. With QueWeb, you can keep Vantive�s ease of use and intuitive workflows,
without keeping Vantive. QueWeb can replicate your Graphic User Interface
(GUI), workflows and business rules, so that the switch to QueWeb will be
transparent to the user. You will enjoy the same GUI and same business rules,
while running on state of the art technology that is 100% flexible.
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Vantive works and is stable:
� You
have invested sweat, blood and tears to ensure that your Vantive application
works, not to mention a lot of time and money. Queplix can reuse as much Vantive
infrastructure as possible, including the hardware, data model, business rules,
integration points and Graphic User Interface, so that you don�t have to throw
it all away and start from the beginning. At the same time, QueWeb is not using
any of the Vantive�s code � it merely extracts business functionality from
Vantive and replicates your own business rules and workflows, while allowing you
or our developers to enhance them.
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Vantive is paid for:
� Queplix will
ensure that you can extend your investment in Vantive and prolong the life of
the application. Queplix will reuse as much Vantive infrastructure as possible,
including hardware, data model, business rules, integration points and Graphic
User Interface, so that you don�t have to throw away the investment that you
already made and start from scratch.
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Your users have been trained:
� User training can become a huge part of your organization�s P&L. With Queplix,
the conversion from Vantive to QueWeb is as transparent as your organization
wants it to be. QueWeb can replicate all GUI elements and Business Rules�and can
add any additional business rules you need.
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Developers are trained to
customize Vantive relatively easily:
� Using Stored Procedures and VBA as well as
Forms designer and Tools, Administrators and Developers are trained to implement
changes to the system, as long as they are within the boundaries of Vantive
customizations. In QueWeb, you use a lot more advanced and lower level
Integrated Development Environment (Such as IBM�s Eclipse) to implement any
changes to the system, its GUI or Business logics. Java is a powerful language
and QueWeb does not require you as a Developer to write complex Server-side
code. Most customizations are done on the Business layer, and are written in JSP.
However, no boundaries for the customizations are imposed by Java IDE.
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